WebCustomer Frontlines XM FOR Customer Frontlines Automatically surface any friction across all touchpoints and guide frontline teams in the moment to better serve … Webthat engage customers coherently and consistently over time and space and across a multitude of service interfaces. To address this imperative, we develop a conceptual frame-work that integrates three themes: (1) service interaction space (SIS), (2) intelligence generation and use capabilities, and (3) one-voice strategy.
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Microsoft Dynamics 365 Customer Voice HCLTech - PowerObjects
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